Privacy Policy

Effective Date: June 9, 2025

Mitras International ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in connection with our services, including communication via WhatsApp Business.

1. Information We Collect

We may collect the following types of personal data:

• Your name and contact information (e.g., phone number, email address)
• Business or professional information
• Communication preferences
• Messages or interactions you have with our representatives through WhatsApp or other channels

2. How We Use Your Information

We use your personal information to:

• Communicate with you through WhatsApp or other messaging platforms
• Send you marketing, promotional, or transactional messages
• Respond to your inquiries and provide customer support
• Comply with legal and regulatory obligations

3. WhatsApp Communications

When you interact with us through WhatsApp, you agree to receive messages from us for business and marketing purposes. Your consent to receive these communications can be withdrawn at any time by replying with "STOP" or contacting us directly.

4. Data Sharing

We do not sell or rent your personal data. We may share your data with:

• Authorized service providers who help us manage our business (e.g., CRM, messaging platforms)
• Legal authorities if required to comply with legal obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw your consent to marketing communications

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, you may contact us at:

Mitras International
Dubai
Email: info@mitras-intl.com

8. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. We encourage you to review this page periodically for any changes.

Last Updated: June 9, 2025